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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Davidson

November 5, 2024

1  out of  5
rating by Richard Davidson
"Have been with State Farm for many years. Had to cancel. The two newer girls are not sure what they are doing. Been there with Gary,and Jeff . Before that John Wilder in Yale. Got better service with Farmers, more protection for less money."
We responded:
"Richard, thank you for sharing your experience. I'm very sorry to hear about it. Not to excuse the situation, just to offer some context - we are building up and adding to our team. We are all working to improve as much as we can. That said, I'm sorry for the experience you had. If you would be open to it, would it be okay if I called you to discuss so that we can try to learn from this? If not, I completely understand. Sincerely, Kevin Rice, Agent with State Farm Insurance Companies "
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Lisa Oakley

October 31, 2024

5  out of  5
rating by Lisa Oakley
"Amy is super helpful!!! This agency actually cares about your family not your money!!"
We responded:
"Lisa, thank you very much for the kind words and the review! I agree, Amy and the rest of the team is awesome and do what we can to help. Thank you again for the kind words. Sincerely, Kevin Rice, Agent with State Farm Insurance "
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Jennifer Walker

September 13, 2024

5  out of  5
rating by Jennifer Walker
"My new insurance agent, Joel Collins at State Farm insurance company in Croswell MI did a great with my insurance needs today. He was very polite, knowledgeable, and he easily explained to me what all of my insurance benefits were with my Auto, Home and Life Insurance policies. He comes recommended from my parents and I wish I would have listened to them years ago. Thank you for your help today, I appreciate you! Jennifer Walker Lexington, MI."
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eeuplad

August 20, 2024

5  out of  5
rating by eeuplad
"All my questions were answered and everything with my accounts thoroughly explained."
We responded:
"Thank you so much for sharing your experience! That makes us very proud to hear that we're providing great experiences like this! Thanks again, Kevin Rice State Farm Insurance Agency"
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Amy Jeffrey

July 2, 2024

5  out of  5
rating by Amy Jeffrey
"Amazing customer service!"
We responded:
"Thank you, Amy. I agree, we have great service here. -Kevin Rice State Farm"
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Dick D

July 1, 2024

5  out of  5
rating by Dick D
"Awesome group communication and customer service is second to none !!"
We responded:
"Thank you for the feedback, Dick! I agree, the communication around here is great. Without that, we would not be able to serve our community to the way that we are proudly able to! -Kevin Rice State Farm"
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Glenn Jabiro

June 15, 2024

5  out of  5
rating by Glenn Jabiro
"Kevin Rice State Farm in Croswell were great especially the agent Joel who helped me very knowledgeable and explained all my savings with my home and auto insurance saved a ton. Very happy thanks for everything."
We responded:
"So happy to hear about your experience with our Team Glenn! Joel is awesome and does tremendous work for our clients. Glad to hear we were able to help you save for your home insurance and your auto insurance! Thanks for the review, Kevin Rice State Farm Agency "
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Bigtom7711

April 30, 2024

5  out of  5
rating by Bigtom7711
"Great place and and amazing people will take great care if ya"
We responded:
"Thank you very much Tom for your review! "
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Jessica Fanion

February 20, 2024

5  out of  5
rating by Jessica Fanion
"Kevin Rice State Farm Agency Team is extremely professional, friendly and helpful! We appreciate their knowledge and recommendations to provide us the best coverage for our family and home - best agency around!"
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Kayla Pionk

February 19, 2024

5  out of  5
rating by Kayla Pionk
"Friendly and knowledgeable staff who cares about helping you with your insurance needs and financial planning! Great small town feel with big welcome!"
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Amanda Langenburg

February 19, 2024

5  out of  5
rating by Amanda Langenburg
"Kevin and his staff are excellent! They are very knowledgeable and work hard to help with all your insurance needs. They ask the important questions to keep you and your family safe. Call for a quote, you wont regret it!!!"