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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brant Miller

Brant Miller

February 13, 2025

5  out of  5
rating by Brant Miller
"Always professional, and welcoming."
We responded:
"Brant, we love hearing the positive feedback. Thank you so much for sharing with us. Sincerely, Kevin Rice, Agent with State Farm Insurance Companies "
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Sydney

February 13, 2025

5  out of  5
rating by Sydney
"This office is the best. I’ve always had a hard time finding affordable insurance before now. Special shout out to Sarah for being so kind and going above and beyond to make sure I was satisfied. Thank you!!"
We responded:
"Sydney, thank you for sharing your kind words with our office. Sarah is awesome! She's incredibly kind and always goes above and beyond for our policyholders. She helps them with auto insurance, home & renters insurance, life insurance, and disability insurance. Thank you for sharing your kind words and for the review. Sincerely, Kevin Rice - Agent with State Farm Insurance "
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S An

February 13, 2025

5  out of  5
rating by S An
"Beyond thankful to have an agency and an agent who genuinely cares about me. The staff in the office is always so chipper and they always get back with me within a reasonable time as I know answers take time! If you are looking for agency I would recommend the Kevin Rice Agency here in Croswell!"
We responded:
"Thank you so much for the kind words! Feedback like this really helps our office and offers us some reassurance that we're doing the best we can. Thank you very much for sharing! Sincerely, Kevin Rice State Farm Agency "
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Barbara Mayer

February 13, 2025

5  out of  5
rating by Barbara Mayer
"Carley was very helpful with setting up our account online and on my mobile phone. She relieved a lot of frustration. I would recommend Carley with Kevin Rice State Farm in Croswell in a heartbeat. Thank you again so very much Carley!!!"
We responded:
"Barbara, thank you so much for sharing your experience with us! So glad we were able to offer some relief. Carly and all of our team are dedicated to proving the best service we can. Thank you for your trust in our office and for sharing the kind words! Sincerely, Kevin Rice - Agent with State Farm Insurance "
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Ramona Portis

February 12, 2025

5  out of  5
rating by Ramona Portis
"I personally dealt with Carly, she is great, patient and thorough! I’m not tech savvy at my age, she walked me through the whole process and stayed on the phone with me while completing what I needed to in case I had questions. EXCELLENT customer service! Also I got a great rate, a bonus as well!"
We responded:
"Ramona, thank you so much for sharing this review! Carly does amazing work and our office is always committed to providing the best possible service we can. So glad to hear about your experience! Thank you, Kevin Rice State Farm Agency"
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Shelby Austin

November 22, 2024

5  out of  5
rating by Shelby Austin
"As I am a team member of Kevin Rice Agency, I often only work in our Bad Axe office. Whenever I am able to be in the Croswell office the girls here are beyond welcoming, not only to me but everyone that walks through the door. It’s like a small family here. The team here works so hard everyday to provide the best service to the community. I am thankful to be apart of the Croswell office and I encourage anyone to call to call the office for some quotes, it’s just a pleasure to speak with them!"
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Lisa Oakley

October 31, 2024

5  out of  5
rating by Lisa Oakley
"Amy is super helpful!!! This agency actually cares about your family not your money!!"
We responded:
"Lisa, thank you very much for the kind words and the review! I agree, Amy and the rest of the team is awesome and do what we can to help. Thank you again for the kind words. Sincerely, Kevin Rice, Agent with State Farm Insurance "
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Jennifer Walker

September 13, 2024

5  out of  5
rating by Jennifer Walker
"My new insurance agent, Joel Collins at State Farm insurance company in Croswell MI did a great with my insurance needs today. He was very polite, knowledgeable, and he easily explained to me what all of my insurance benefits were with my Auto, Home and Life Insurance policies. He comes recommended from my parents and I wish I would have listened to them years ago. Thank you for your help today, I appreciate you! Jennifer Walker Lexington, MI."
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eeuplad

August 20, 2024

5  out of  5
rating by eeuplad
"All my questions were answered and everything with my accounts thoroughly explained."
We responded:
"Thank you so much for sharing your experience! That makes us very proud to hear that we're providing great experiences like this! Thanks again, Kevin Rice State Farm Insurance Agency"
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Amy Jeffrey

July 2, 2024

5  out of  5
rating by Amy Jeffrey
"Amazing customer service!"
We responded:
"Thank you, Amy. I agree, we have great service here. -Kevin Rice State Farm"
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Dick D

July 1, 2024

5  out of  5
rating by Dick D
"Awesome group communication and customer service is second to none !!"
We responded:
"Thank you for the feedback, Dick! I agree, the communication around here is great. Without that, we would not be able to serve our community to the way that we are proudly able to! -Kevin Rice State Farm"
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Glenn Jabiro

June 15, 2024

5  out of  5
rating by Glenn Jabiro
"Kevin Rice State Farm in Croswell were great especially the agent Joel who helped me very knowledgeable and explained all my savings with my home and auto insurance saved a ton. Very happy thanks for everything."
We responded:
"So happy to hear about your experience with our Team Glenn! Joel is awesome and does tremendous work for our clients. Glad to hear we were able to help you save for your home insurance and your auto insurance! Thanks for the review, Kevin Rice State Farm Agency "
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Tj Campbell

April 30, 2024

5  out of  5
rating by Tj Campbell
"Great place and and amazing people will take great care if ya"
We responded:
"Thank you very much Tom for your review! "
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Jessica Fanion

February 20, 2024

5  out of  5
rating by Jessica Fanion
"Kevin Rice State Farm Agency Team is extremely professional, friendly and helpful! We appreciate their knowledge and recommendations to provide us the best coverage for our family and home - best agency around!"
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Kayla Pionk

February 19, 2024

5  out of  5
rating by Kayla Pionk
"Friendly and knowledgeable staff who cares about helping you with your insurance needs and financial planning! Great small town feel with big welcome!"
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Amanda Langenburg

February 19, 2024

5  out of  5
rating by Amanda Langenburg
"Kevin and his staff are excellent! They are very knowledgeable and work hard to help with all your insurance needs. They ask the important questions to keep you and your family safe. Call for a quote, you wont regret it!!!"